TAG: Reminders

A collection call may be a dreaded task in credit management, but it shouldn’t be. Use these tips and collection call scripts to simply get paid.

Research from ezyCollect shows that most overdue invoices are paid by the third reminder. The supplier must typically request payment twice before an invoice is paid. In the digital age, outstanding invoice reminders are usually sent by email and SMS. With the right format, tone and timing, your payment reminder message for due and overdue invoices can be very powerful. Done well, your reminders become a great support tool for your customers’ payables team. Suppliers who use ezyCollect report that their customers thank them for sending helpful payment reminders!