Blog Understanding credit risks: Insights to protect your business from late payments

Understanding credit risks: Insights to protect your business from late payments

As we settle into a new financial year, businesses must navigate challenges and opportunities strategically.

Business credit risk shows up at two levels. Macro trends tell you which industries are tightening, while micro-level data flags high-risk customers early. A 2023 ezyCollect Lunch and Learn webinar with co-founder AJ Singh grouped the exposure into three: consumer lending delinquencies, company insolvencies, and trade customers paying late.

Staying informed about industry trends and potential risks is crucial for success.

In a recent “Lunch & Learn” webinar with Louis Tsang, Head of Data and Analytics at illion, and AJ Singh, CEO & Co-founder at ezyCollect, discussed equipping businesses with the knowledge to navigate credit risks effectively.

Here’s a breakdown of the key insights from the webinar:

Macro-level industry risks

Identifying sectors experiencing fluctuations in credit risk offers insights into rising and declining industries. Understanding macro-level industry risks is crucial for businesses aiming to stay ahead of industry trends and potential risks that may impact their financial stability.

Assessing customer risks

There are specific customer risks within different industries associated with these risks:

  1. Consumer lending – the extension of credit to individuals for personal needs, encompassing products like personal loans and credit cards. Major players in this sector include banks, credit unions, online lenders, and fintech companies. The landscape is influenced by factors such as interest rates, economic conditions, regulatory changes, and technological advancements. Challenges in consumer lending include managing rising default rates, regulatory scrutiny, and the imperative for effective risk management.

2. Company insolvencies – occur when businesses can’t meet their financial obligations. Causes range from poor financial management and economic downturns to high debt levels and intense market competition. The consequences of insolvencies are far-reaching, leading to job losses, disrupted supply chains, and contributing to economic downturns.

3. Trade late payments – involve buyers delaying payments to suppliers beyond agreed terms. This can be due to cash flow issues, disputes, or negotiation tactics. The consequences include financial strain on suppliers, strained relationships, and disruptions in the smooth functioning of supply chains.

assessment of customer risks

Micro-level insights

Provide a nuanced understanding of segment-specific credit risk trends, enabling businesses to tailor risk mitigation strategies, make informed and precise decisions, detect emerging risks early, and strategically navigate industry challenges for enhanced financial planning and resilience.

Practical application of data

illion’s data can help you make informed business decisions, from identifying high-risk customers to implementing proactive measures. Businesses could visualise and monitor late payments and failure risks in real time. Setting up alerts to receive timely notifications about changes in customer risk profiles is important.

data application

Conclusion

From macro-level industry trends to micro-level insights and practical applications, it is important to understand and navigate credit risks effectively and safeguard their businesses. illion’s data-driven approach gives businesses a practical reference point when they are weighing up credit risk.

Let’s connect and see how our accounts receivable automation software makes paying easy for your customers and collections steadier for you. 

Written by
Mangie Paredes
Mangie Paredes

Writes about the least glamorous and most urgent thing in any business: whether the money actually arrives.

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