Accounts receivable automation case studies

170 days → 9 days

average invoice overdue time

Christmas seasonality left thousands of open invoices, with card payments taken over the phone.

$700k

collected in the first 18 days

Juggled disconnected systems with manual data entry while small debts under $500 became write-offs.

13 days → 7 days

average days overdue

Smaller clients paid slowly, and varied terms plus growing invoice volumes strained collections.

27% → 5%

of accounts overdue

Tracked 3000 accounts through spreadsheets and endless emails, with two staff chasing payments.

$12,000

saved every year

Manually chasing 400 to 500 invoices a month, four admin staff were losing control of debtors.

20% lower

days sales outstanding (DSO)

Manual debtor chasing across NetSuite, Excel and Outlook pulled in customer service to help call.

50% fewer

overdue debtors

One person spent half their week chasing unpaid invoices across almost 600 project-billed clients.

50% fewer

overdue accounts

Had 40 to 45 percent of invoices outstanding each month, too many to chase by hand.

70% → 95%

of debtors pay on time

Tracking about 1,000 small debtors was time consuming, and 30 percent were not paying on time.

1 hour a day → automated

spent chasing overdue invoices

Staff spent an hour a day phoning hundreds of customers with small overdue invoices.

75% less

client overdue debt

Its SME clients had at most one bookkeeper and big customers often overlooked or ignored invoices.

47% → 15%

aged receivables

Invoices on 14 day terms aged up to 120 days because staff disliked asking clients for money.

60% fewer

debts 90 days overdue

At least 50 invoices a month crept past 60 days and chasing them took many phone calls and emails.

84% faster

invoice payments

Its client's sales team chased debts already paid or let large invoices age past 90 days.